PayCourt

800.331.9772 or 217.284.4400

Text: PC to 22804

905 W Spresser St. | Taylorville, IL 62568

About Us

We make debt collection easy.

PayCourt empowers defendants to take action and resolve their debt faster.

Who we are.

PayCourt was built on the foundation of Service, Compliance, and Results. These are the principles that have made PayCourt a thriving company since our inception in 1938.

Application of these principles has made PayCourt experts in the field of government collections, with government clients in over three-fourth the State of Illinois and several municipal courts and parishes in Louisiana. These same standards are also practiced by our dedicated staff specializing in healthcare collections.

Who we are

Government

Cities, Counties, Courts, Districts, Municipalities, & Parishes

Courts

Fines, Court Fees, & Tickets

Consulting

IL Circuit Court Clerks

We are large enough to ensure maximum production, yet small enough to give each client the service and attention they expect and deserve. Unlike some of our larger competitors, PayCourt never uses offshore or nearshore agents for our contracts. All services will be conducted using staff based in the United States.

PayCourt understands the unequivocal necessity for accuracy, integrity, and professionalism. These doctrines, along with our customer service support and accessibility have earned us an exemplary reputation.

Our Values

Transparency

PayCourt’s client portal allows our clients to review all points of contact made by our employees with account holders. All phone conversations with account holders are recorded and available for our clients to review at will, 24/7.

Our unparalleled level of transparency and account access sets PayCourt apart from the rest!

Data Security

PayCourt utilizes InterProse
web-based collection software. Providing the highest security and compliance certifications to its users, with Amazon Web Services for data storage, encryption of sensitive data fields, and data backup/storage in real time.

PayCourt does not store account holder information locally.

Fair Collection Practices

Calling times are always compliant with the federal Fair Debt Collection Practices Act and well within the scope of the Bureau of Consumer Protection.

When third- party data results in an error we immediately remove data from our system. PayCourt responds to account holders, typically within 24 hours of receiving an inquiry.

Our leadership team

We’re large enough to ensure maximum production, & small enough to provide the attentive service that our clients deserve.

Rick Bonitzer

President/CEO

Becky Jansen

Vice President/Director of Sales

Tammy Sours Bell

Director of Court Consulting

Megan Bryant

Director of Operations & Client Support

See what people are saying about PayCourt.

Google Ratings
BBB
The team at Credit Collection Partners is always very professional and timely in their work, helping to secure revenue for smaller, rural counties who otherwise wouldn't receive this funding that goes to support critical court and county services. They really do a great job, and much of it is because they know how to 'walk the walk.' Many CCP employees have served in county government, or state government, posts, so they know how to navigate more...

Justin Hood

Credit Collection Partners has taken the task of collecting outstanding debt for our county and been very successful! Becky Jansen is an asset to CCP with her knowledge and expertise in the daily grind of the Court and collection process. She has always made herself available on demand and treats her clients with professional care. Rick and Megan are always ready to answer any questions or concerns and do so quickly. We could never have more...

Denton Aud

Macoupin County previously attempted to oversee all collection of outstanding fines internally within the State’s Attorney’s Office. Pay or Appear notices were sent to defendants, many of which were ‘mail returned’, but rarely did these court appearances result in meaningful payment of fines. The substantial investment in collective court time (i.e. Judge’s, State’s Attorney’s, Circuit Clerk’s, & staff) and back office time far outweighed the payments that resulted. We knew there was a better way. more...

Jennifer Watson

Credit Collection Partners has been extremely valuable to Scott County in the collection of outstanding fines and costs. Their work is so seamless and integrated that it could truly be considered “behind the scenes.” I haven’t even heard a single complaint from the debtors. The customer support at CCP is amazing and the staff is extremely knowledgeable. My entire experience has been completely hands-off and effortless.

Michael L. Hill

The Pope County State’s Attorney’s office has been extremely impressed with Credit Collection Partners

Jason A. Olson

CCP has been such an asset to our court! They make the process of collections easy. I can't say enough how much I appreciate their customer service and support!

Holly Lemons

Credit collections has done an amazing job collecting our outstanding fines and fees. They have been there to answer all my questions and assist me in all aspects of the collection process. They have also helped with getting the tax collections process going from the State of Illinois. We have done very well in the collection process for being a small county.

Patty Hiher

CCP has been such an asset to our court! They make the process of collections easy. I can't say enough how much I appreciate their customer service and support!

Holly Lemons

I would like to thank CCP for making our conversion from our former collection group to CCP such an easy and positive experience. From initial implementation to day-to-day operations, the process has been efficient and streamlined. The conversion phase was very user friendly thanks to the onsite CCP team that did all the hard work. The ongoing support team makes processing payments, managing disputes and generating reports easy and quick for my Staff. We actually more...

Linda Anderson

Adams County has been using Credit Collection Partners for collections since 2014. We are very happy with the dollar amount collected to date, but even happier with the wonderful customer service that has always been provided. Anytime we have a question, all you have to do is send an email or make a phone call and it is taken care of right away. They are always very friendly and eager to help in any way more...

Lori Geschwandner

Working together with CCP for collections in Madison County has been a great experience. Their customer service is top-notch. The team at CCP is easily accessible and always has time to answer any questions we may have. Rick, Becky, Megan and all the associates at Credit Collection Partners understand the importance of collecting past dues fees and fines for the Circuit Clerk’s office and strive hard to meet the goals they set for themselves on more...

Mark Von Nida

Credit Collections has an excellent team which are very professional and helpful. I can’t say enough good things about them. Becky Jansen came to me 2 months after I started and helped me set our office up with CCP. I can’t tell you what a blessing that was. The results compared to what was here before was unbelievable. Becky’s experience as a former Circuit Clerk helped me tremendously. Becky, Rick and Megan are a great more...

Lynne R. Gilbert

The results for Macon County have been amazing. We had several other credit collection agencies in the past but the results of CCP collections outweighs the others.

Sherry A. Doty

Credit Collection Partners has taken the task of collecting outstanding debt for our county and been very successful! Becky Jansen is an asset to CCP with her knowledge and expertise in the daily grind of the Court and collection process. She has always made herself available on demand and treats her clients with professional care. Rick and Megan are always ready to answer any questions or concerns and do so quickly. We could never have more...

Kelly Fulkerson

Credit Collection Partners has done a wonderful job collecting fines and fees for Wabash County. Becky Jansen, being a former Circuit Clerk, knows how the Office of the Circuit Clerk operates. Working closely with our software provider Goodin & Associates, LTD, Credit Collection Partners is able to get our delinquent accounts collected in a timely manner with little effort from my office and at no cost to the County. Since signing with Credit Collection Partners more...

Angela Crum

CCP has been exceptional in Jefferson County IL! CCP is far more superior to the previous company we used. Our collection success rate has improved tremendously with little to no issues! CCP has earned the confidence of the Judges and the Circuit Clerk’s Office by providing great performance and professionalism to the court system and the community it serves. Thank you for outstanding service CCP!!!

Randy Pollard

The group at CCP are the best. Becky & Tammy and the rest of the group are so knowledgeable & helpful with the collection process.. They are so attentive and can help with any questions you may have. Proud to have them as our partners.

Bryce Gleckler

CCP does an outstanding job of collecting debts and working with people to receive payments. The best collection agency we have worked with in my 10 years with the office. We are extremely grateful that we have had the fortune of working with Credit Collection Partners. I just wanted to say thank you. Your work, efforts, and customer service are very much appreciated.

Nathan A. Luy

Credit Collection Partners has been working with the Grundy County Circuit Clerk’s Office since 2014. Since I took office in 2016 their customer service has been top notch. I added the consulting program soon after it was introduced in 2017. Becky and Tammy have been an invaluable asset to me as a “newly” elected Circuit Clerk.

Corri Trotter

Credit Collection Partners have been Edwards County Circuit Clerk's Office, collections agent since November of 2015. They do an outstanding job collecting fines, fees, costs, and restitution, for the county. Everyone is great to work with, kind, courteous, and very helpful. I would highly recommend their service.

Margaret Branum

CCP is an excellent partner to any business or agency in need of a collection company. Their staff is courteous, kind and always helpful, no matter who you speak to. Any problems you have or questions you need answered are responded to and solved quickly. They have helped my office recover tens of thousands of dollars in unpaid fines and fees, which helps not only my office but my county as well. I would highly more...

Carly R. Neubaum

Our county signed on with Credit Collection Partners in 2015. Their personalized and online dashboard is easy to navigate and provides my staff with a clear and up to date picture of every aspect of the collection process. On a personal level, I have been fortunate enough to have the opportunity to deal with many different CCP employees one on one and have been provided great support and quick responses to inquiries. Their service is more...

Rhonda M. Wilson

Fayette County partnered with CCP in 2013. We are extremely pleased with the service they have provided for us. CCP is very efficient and persistent in contacting the individuals in the cases turned over to them. To date,$446,148.68 has been recovered that otherwise may not have been and in a considerably timely fashion. In addition, they keep open lines of communication with our office.

Kathy Emerick

Awards

Top 10 Innovative Agencies

November 2018 - Collection Advisor

Best Call Centers to Work for

June 2018 - INsidearm.com

Best Places to Work in Collections

June 2019 - INsidearm.com

Best Places to Work in Collections

January 2022 - INsidearm.com

Best Call Centers to Work for

June 2021 - INsidearm.com